We wanted to inform you of a Mastercard service disruption that has now been resolved. During the impact window, customers may have experienced issues enrolling cards and gaps or delayed delivery for real-time authorization messages on Mastercard cards.
The timeframe was the following:
• Impact Start: 3 September 2026, 9:01 AM CT (2:01 PM UTC)
• Impact End: 3 September 2026, 1:50 PM CT (6:50 PM UTC)
This originated on Mastercard's side rather than with your account. Any cards that failed to enroll during the window can be retried now. Please let us know if you see anything still outstanding and we'll look into it.
Status: Resolved
No components marked as affected
Resolved
We wanted to inform you of a Mastercard service disruption that has now been resolved. During the impact window, customers may have experienced issues enrolling cards and gaps or delayed delivery for real-time authorization messages on Mastercard cards.
The timeframe was the following:
• Impact Start: 3 September 2026, 9:01 AM CT (2:01 PM UTC)
• Impact End: 3 September 2026, 1:50 PM CT (6:50 PM UTC)
This originated on Mastercard's side rather than with your account. Any cards that failed to enroll during the window can be retried now. Please let us know if you see anything still outstanding and we'll look into it.
Status: Resolved