In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 03, 2024 - 19:00 UTC
Scheduled - During the maintenance window, you may experience delays in receiving notifications from Mastercard cards.
We appreciate your understanding as this may cause a brief service interruption.
Your transaction data will be preserved and automatically synchronized upon service restoration. Card enrollment attempts during this time may experience failures.
Oct 3, 202419:00 - Oct 4, 202404:00 UTC
Welcome to the Astrada Status Page. Here, you will find information on the status of our APIs, including any ongoing issues, past incidents, and upcoming scheduled maintenance.
Completed -
The scheduled maintenance has been completed.
Sep 28, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 00:00 UTC
Scheduled -
During the maintenance window, you may experience delays in receiving notifications from Mastercard cards.
We appreciate your understanding as this may cause a brief service interruption.
Your transaction data will be preserved and automatically synchronized upon service restoration. Card enrollment attempts during this time may experience failures.
Sep 27, 16:43 UTC
Completed -
The scheduled maintenance has been completed.
Sep 24, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:30 UTC
Scheduled -
We've made upgrades to our webhooks service to improve its scalability.
After successfully having completed initial phase of the migration process, we have not witnessed any downtime or data loss. Consequently we're using this second maintenance window to migrate the final batch of customers to the new version of our webhook service.
During the maintenance window, we do not anticipate any service interruptions. Our systems are designed to continue processing webhook notifications without disruption. However, as a precautionary measure, we will be preserving all webhook data to ensure zero data loss during this period.
Sep 20, 16:25 UTC
All data is being resynchronised automatically and no data has been lost.
Sep 24, 08:14 UTC
Update -
Service is confirmed as successfully restored.
No data loss is expected for customers and all notifications are being automatically restored.
Sep 23, 14:55 UTC
Monitoring -
We have implemented a fix for an unexpected change in the root certificate used by our partner in sending Transaction Notifications from Mastercard.
Service has been restored and we are monitoring the fix.
Sep 23, 14:40 UTC
Investigating -
We are aware of a service degradation affecting Mastercard Real-Time Authorization messages. We have identified a potential authentication issue between our service and Mastercard and are actively investigating.
This is not impacting card enrollment services for Mastercard.
Sep 23, 13:45 UTC
Completed -
The scheduled maintenance has been completed.
Sep 20, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 09:00 UTC
Scheduled -
We've made upgrades to our webhooks service to improve its scalability.
During the maintenance window, we do not anticipate any service interruptions. Our systems are designed to continue processing webhook notifications without disruption. However, as a precautionary measure, we will be preserving all webhook data to ensure zero data loss during this period.
Sep 19, 19:30 UTC
